HOSTPERSON - GILLEY'S (STEADY EXTRA)

Requisition ID
2017-7545
Category
F & B - SERVICE / FOOD SERVER / BANQUET / CAFE
Minimum Age (Yrs)
21
Union Status
Union

Overview

It is the primary responsibility of the Hostperson – Gilley’s to greet and seat guests in a prompt, courteous, upbeat and professional manner.  All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

 

Specific Job Functions:

 

  • Greet every guest in a prompt, friendly, courteous and professional manner
  • Offer a cordial farewell and thank guests for dining upon departure 
  • Communicate constantly with Servers, Bussers and Management to ensure efficient operations
  • Seat guests in a timely and efficient manner
  • Create accurate dinner reservations in the computer for guests either in person or over the phone
  • Seat all stations equitably assuring equal distribution of parties
  • Keep work area clean and neat
  • Ensure floor is free of spills and debris
  • Maintain a knowledge of property outlets, special events, concerts and promotions
  • Answer phone properly and promptly giving name of restaurant and identifying self
  • Ensure tables are properly set
  • Ensure knowledge of comp and coupon policies
  • Assist with initial guest complaints and inform manager on duty
  • Ensure smooth transition at shift change, remaining on duty until relief is present
  • Circulate stations making sure guests are receiving proper service and employees are in stations and being productive
  • Perform all duties as deemed necessary for the success of the department

Responsibilities/Qualifications

  • Six months previous experience in a fast-paced, high-volume, restaurant operation required.
  • Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
  • Ability to work in a fast paced environment while maintaining great guest service
  • Communicate effectively in English both verbally and written forms
  • Basic computer experience preferred
  • Mandatory testing on restaurant menu knowledge (Information will be provided)
  • High School Diploma is required

Apply

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