SLOT DISPATCHER (FULL TIME)

Requisition ID
2017-7668
Category
SLOT OPERATIONS
Minimum Age (Yrs)
21
Union Status
Non-Union

Overview

It is the primary responsibility of the Slot Dispatcher to effectively market, evaluate, recruit, establish and maintain a professional relationship with slot casino guests and to provide specialized attention to high-end guests.  All duties are to be performed in accordance with departmental and property policies, practices, and procedures.   

 

Specific Job Functions:

  • Maintains complete knowledge of and complies with all departmental policies, procedures, and standards.
  • Maintains an accurate record of Ambassadors’ machine activity.
  • Effectively communicates through radios and telephones to internal and external departments.
  • Ensures assigned Machine is responded to and attended.
  • Projects a friendly, professional, and cordial demeanor to all potential and existing guests, co-workers and management.
  • Proactively greets, interacts, and assists resort staff in a professional manner to foster and promote a cooperative and harmonious work environment.
  • Practices teamwork and creates a positive work environment.
  • Projects a friendly, professional, and cordial demeanor to all potential and existing guests, co-workers and management.
  • Protects and utilizes Hotel assets in a responsible and professional manner.
  • Meets the demands of a fast-paced environment by using good judgment and the ability to multi-task.
  • Provides the highest level of service to all staff members.
  • Maintains the highest level of strict confidentiality and professionalism.
  • Answering multiple phone lines, effective radio communication.
  • Performs all other job related duties as assigned.

Responsibilities/Qualifications

  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High School diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms.
  • Previous related transportation dispatch position preferred.
  • Previous experience working in a similar resort setting preferred.

Apply

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