• HOSTPERSON - THE COFFEE SHOP (STEADY EXTRA)

    Requisition ID
    2018-8116
    Category
    F & B - SERVICE / FOOD SERVER / BANQUET / CAFE
    Minimum Age (Yrs)
    18
    Union Status
    Union
  • Overview

    It is the primary responsibility of the Hostperson – The Coffee Shop to greet guests in a prompt, courteous and professional manner. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
     
    Specific Job Functions:
     
    ·               Greet every guest in a prompt, friendly, courteous and professional manner
    ·               Offer a cordial farewell and thank guests for dining upon departure 
    ·               Communicate constantly with Servers, Bussers and Management to ensure efficient operations
    ·               Seat guests in a timely and efficient manner
    ·               Create accurate dinner reservations in the computer for guests either in person or over the phone
    ·               Seat stations equitably assuring equal distribution of parties
    ·               Keep work area clean and neat
    ·               Ensure floor is free of spills and debris at all times
    ·               Maintain a knowledge of property outlets, special events, concerts and promotions
    ·               Answer phone properly and promptly giving name of restaurant and identifying self
    ·               Ensure tables are properly set
    ·               Ensure knowledge of comp and coupon policies
    ·               Assist with initial guest complaints and inform manager on duty
    ·               Ensure smooth transition at shift change, remaining on duty until relief is present
    ·               Circulate stations making sure guests are getting proper service and employees are in stations and being productive
    ·               Perform all duties as deemed necessary for the success of the department

    Responsibilities/Qualifications

    • Six months Hostperson experience in a fast-paced, high-volume, restaurant operation required.
    • Communicate effectively in English both verbally and written forms
    • Basic computer experience preferred
    • High School Diploma is required
    • Must be able to work any shift.
    ·      

    Apply

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed