• HOSTPERSON - GILLEY'S (STEADY EXTRA)

    Requisition ID
    2018-8141
    Category
    F & B - SERVICE / FOOD SERVER / BANQUET / CAFE
    Minimum Age (Yrs)
    21
    Union Status
    Union
  • Overview

    It is the primary responsibility of the Hostperson – Gilley’s to greet and seat guests in a prompt, courteous, upbeat and professional manner.  All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

     

    Specific Job Functions:

     

    • Greet every guest in a prompt, friendly, courteous and professional manner
    • Offer a cordial farewell and thank guests for dining upon departure 
    • Communicate constantly with Servers, Bussers and Management to ensure efficient operations
    • Seat guests in a timely and efficient manner
    • Create accurate dinner reservations in the computer for guests either in person or over the phone
    • Seat all stations equitably assuring equal distribution of parties
    • Keep work area clean and neat
    • Ensure floor is free of spills and debris
    • Maintain a knowledge of property outlets, special events, concerts and promotions
    • Answer phone properly and promptly giving name of restaurant and identifying self
    • Ensure tables are properly set
    • Ensure knowledge of comp and coupon policies
    • Assist with initial guest complaints and inform manager on duty
    • Ensure smooth transition at shift change, remaining on duty until relief is present
    • Circulate stations making sure guests are receiving proper service and employees are in stations and being productive
    • Perform all duties as deemed necessary for the success of the department

    Responsibilities/Qualifications

    • Six months previous experience in a fast-paced, high-volume, restaurant operation required.
    • Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
    • Ability to work in a fast paced environment while maintaining great guest service
    • Communicate effectively in English both verbally and written forms
    • Basic computer experience preferred
    • Mandatory testing on restaurant menu knowledge (Information will be provided)
    • High School Diploma is required

    Apply

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