Requisition ID
    Minimum Age (Yrs)
    Union Status
  • Overview

    It is the primary responsibility of the Guest Room Attendant (GRA) to provide the guest with exceptional customer service skills by ensuring a clean and well maintained guest room. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.


    Specific Job Functions:


    • Clean and vacuum approximately 15 units a day
    • Make approximately 30 beds a day
    • Clean a standard room in approximately 25 minutes
    • Conduct a.m. and p.m. room checks to determine the status of the rooms
    • Load GRA cart with cleaning supplies and linen
    • Fold linen for the GRA cart
    • Dust and clean furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges and thresholds
    • Clean under bed skirts, desk, gaming tables and behind night stands
    • Check and replace missing items in rooms such as hangers, clocks, ice buckets, hair dryers, brochures, and stationary
    • Clean and ensure bathtubs, tub ledges, sinks, vanity shelves, toilets, bathroom scales, tissue box covers, and vases are spot and dust free 
    • Sweep, mop, swift bathroom floors
    • Dust lights and sconces, make-up mirrors and lampshades
    • Push a fully loaded Guest Room Attendant cart to transport supplies between guest rooms
    • Perform all duties as deemed necessary for the success of the department


    • At least six months previous cleaning experience required
    • At least six months previous guest service experience required
    • Knowledge of cleaning equipment, supplies, and chemicals
    • Professional appearance and demeanor a must


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